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SledGearUSA.com is operated by MotorSportsGearUSA. We are a Minnesota-based distributor of motorsports products and accessories.
Items ordered through SledGearUSA.com are shipped via UPS or USPS. A street address is required for delivery. Merchandise will be delivered standard ground transportation, which takes 3-5 business days. You may request express delivery options which are listed below as well as in the checkout process, for an additional charge. We strive for same day shipping on orders placed before 1pm cst. However, processing time for in stock items can take up to 2 business days. Business days are Monday through Friday, excluding holidays. Delivery times do not include processing time. The Free Ground Shipping applies only to in stock items. We can dropship product directly from Klim in Idaho but additional charges may apply.
At this time SledGearUSA.com only ships merchandise to the U.S.. Additional charges will be applied to merchandise shipped to Alaska and Hawaii. Express shipping is not available for P.O. Box and APO/FPO addresses. Shipping charges are calculated for each address and are based on the order weight amount being shipped to that address.
SledGearUSA.com is dedicated to our customer’s complete satisfaction. Listed below is our return policy guidelines for orders that do not meet your satisfaction.
• Eligible returns are accepted within 30 days of customer receiving order.
• Clearance or sale items are not returnable.
• Items that are not returnable are clearly labeled a non-returnable item as such in the product description.
• We will refund the money in the same way the customer originally paid.
• We will process refunds within one week of receiving an authorized return.
• Some items may incur a restocking fee. We will charge no more than 10% or $10 (whichever is greater) as a restocking fee.
• Returned products that received Free Shipping will be credited for the value of the product minus any shipping costs we incurred.
• Return shipping is the responsibility of the customer.
• We will pay for all standard shipping costs, charge no restocking fees and accept all returned items when the return is a result of our own error.
If you have questions or concerns regarding your order or our policies listed on this page, please email service@sledgearusa.com or call 877-500-8961.